How it works:
  1. Place a pre-match single bet on the To Win Match market for Singles matches from any ATP, WTA or Grand Slam event.
  2. If the opposing player retires hurt we will pay out your bet as a winner, with your stake returned as cash and winnings paid as Bet Credits.
Bets placed on the player who retires hurt will be settled as void and your stake returned as cash, in line with our Tennis Rules.
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Significant Terms and Conditions
  • Retirement Guarantee is only available to new and eligible customers.

  • Retirement Guarantee applies to pre-match single bets on the To Win Match market only for main draw Singles matches from ATP, WTA or Grand Slam Tennis events. If the opposing player retires hurt we will pay out your bet as a winner, with your stake returned as cash and winnings paid as Bet Credits. If all or part of your qualifying bet was placed with Bet Credits, that part of your stake will be returned in Bet Credits with any remainder in cash.

  • Retirement Guarantee does not apply to Bet Builder bets. Where the To Win Match market is included as a pre-match selection in a Bet Builder bet, and either player retires hurt, the Bet Builder bet will be settled as void and your stake returned in cash, in line with our Tennis Rules. If all or part of your bet was placed with Bet Credits, that part of your stake will be returned in Bet Credits with any remainder in cash.

  • Retirement Guarantee will not apply where a stake has been fully or partially Cashed Out.

  • Where a bet has been edited using our Edit Bet feature to a pre-match single bet on the To Win Match market for a player who then progresses due to retirement, Retirement Guarantee will apply. If a bet has been edited pre-match in any other way or to include an In-Play selection, Retirement Guarantee will not apply.
Full Terms and Conditions
Qualifying
  1. Retirement Guarantee is only available to new and eligible customers. You can see a full list of your available offers by logging in and selecting the Offers section on mobile or the Promotions section on desktop. bet365 maintains a record of customer contact in relation to eligibility for offers and this record, including the date and time of any restrictions being imposed, will be final in the event of any dispute.
  2. Retirement Guarantee applies to pre-match single bets on the To Win Match market only for main draw Singles matches from ATP, WTA or Grand Slam Tennis events. If the opposing player retires hurt we will pay out your bet as a winner, with your stake returned as cash and winnings paid as Bet Credits. If all or part of your qualifying bet was placed with Bet Credits, that part of your stake will be returned in Bet Credits with any remainder in cash.
  3. Retirement Guarantee does not apply to Bet Builder bets. Where the To Win Match market is included as a pre-match selection in a Bet Builder bet, and either player retires hurt, the Bet Builder bet will be settled as void and your stake returned in cash, in line with our Tennis Rules. If all or part of your bet was placed with Bet Credits, that part of your stake will be returned in Bet Credits with any remainder in cash.
Restrictions
  1. Retirement Guarantee does not apply to bets placed on qualifying matches.
  2. Retirement Guarantee will not apply where a stake has been fully or partially Cashed Out.
  3. Where a bet has been edited using our Edit Bet feature to a pre-match single bet on the To Win Match market for a player who then progresses due to retirement, Retirement Guarantee will apply. If a bet has been edited pre-match in any other way or to include an In-Play selection, Retirement Guarantee will not apply.

Using Bet Credits

  1. Your Bet Credits are non-withdrawable. Any returns from Bet Credits stakes will be added to your Withdrawable Balance but Bet Credits stakes are not included in any returns. For example, a €10 bet placed at odds of 3.00 (2/1) would give a return of €30 (€20 winnings plus €10 stake), whereas a €10 Bet Credits stake placed at odds of 3.00 (2/1) would give a net return of €20, as the €10 Bet Credits stake is not returned.
  2. Stakes can be funded in part by your Bet Credits and part with your Withdrawable Balance; however the Bet Credits element of the stake will not be included in any returns. For example, a £10 bet placed at odds of 2/1 (3.00) which was funded by £5 Bet Credits and £5 cash would give a net return of £25 (£20 winnings plus £5 cash stake) as the £5 Bet Credits stake would not be returned. If a bet is void and has had an opportunity to win (for example, in the event of a push), Bet Credits stakes will not be returned. If a bet is void and has not had an opportunity to win (for example, when a Goalscorer bet is placed on a player who does not then take part in the match), Bet Credits stakes will be returned.
  3. Your Bet Credits will be forfeit and removed if your account is inactive for 90 consecutive days. Making a deposit, placing a Sports bet or participation in any Casino, Slots or Poker product is deemed as having activity on an account.
General
  1. Where any term of the offer, promotion or settlement is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to enhanced payments, Free Bets, risk free bets, Bet Credits or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the enhanced payment, Free Bet, risk free bet or Bet Credit element of such offers and/or void any bet funded by the Free Bet or Bet Credits. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the Bet Credits, Free Bet, risk free bet or enhanced payment towards the administrative costs incurred in identifying and taking action against the activity.
  2. bet365 may reclaim any bonus amount, Free Bets, Bet Credits or enhanced payments that have been awarded in error.
  3. bet365 may, at any time, make minor amendments to this promotion or settlement to correct typographical errors or to improve on clarity or customer experience and may cancel this promotion or settlement for legal or regulatory reasons.
  4. Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion or settlement. The same terms shall apply to the direct families of such persons.